Privacy Policy

Solar Power Marketing Inc.

PRIVACY POLICY

Solar Power Marketing Inc. respects your privacy and is committed to protecting it through compliance with this Privacy Policy.

This Privacy Policy describes the types of information we may collect from and about you when you visit the websites (including Solar Power Marketing Inc. (collectively, the “Services”), and our practices for collecting, using, maintaining, protecting and disclosing that information.

Please read this Privacy Policy carefully to understand how we will treat your information. If you do not agree with our policies and practices, do not use the Services. This Privacy Policy may change from time to time; the date the policy was last revised is identified at the bottom of the page. Your continued use of the Services after we change the Privacy Policy means you accept those changes, so please check back periodically for updates.

1. INFORMATION WE COLLECT 

There are several ways that we may collect information about you, including through (A) information you provide to us directly; (B) information that we automatically collect; and (C) information we receive from third parties. This includes data that identifies you personally whether directly (i.e., your name) or indirectly (i.e., information about your online use).

A. Information You Provide To Us

We may collect information directly from you when you provide it to us on the Services. This may include when you use our Services, register or create an online account with us, purchase products or services, request information from us, sign up for newsletters or our email list, enter into sweepstakes or other promotion, fill out a survey, request customer support, or otherwise communicate with or contact us. The information we collect may include your name, postal address, email address, telephone number, referrals, and information about your solar activities, such as home ownership, home statistics, home energy usage or utility provider, or demographic information.

You also may provide us with certain information in connection with your interactions with the Services:

• Information      You Provide When You Make a Purchase. If      you make a purchase from us, we collect the necessary payment details to      process your payment, depending on the form of payment you choose.
• Information      You Provide Through Third-Party Websites or Services. If you connect or link to us through a      third-party website or service, such as a social media account, we may      automatically receive certain information about you based on your      registration and privacy settings on those third-party websites or services.      This may include, but may not be limited to, your name, user name,      demographic information, updated address or contact information, location,      interests, and publicly-observed data, such as online activity.

B. Information Automatically Collected

Whenever you visit or interact with the Services, we may use a variety of technologies such as cookies, clear GIFs, pixel tags, log files, and other technologies or third-party services to automatically or passively collect certain information about users of the Services and interactions with our emails and online advertisements.

We may also automatically collect the following information about you:

• Usage      Information: We may collect information      about your use of the Services, including the date and time you visit the      Services, the content, areas, or pages of the Services that you visit, the      website or app from which you navigated to the Services, the page or app      you visit after leaving the Services, the amount of time you spend viewing      or using the Services, the number of times you return to the Services, as      well as other click-stream or usage data, and whether you open, forward or      click-through an email to the Services. For legal compliance purposes, we      may also capture or record your interactions with Solar Power Marketing Inc. to confirm that your information was submitted to      us through Solar Power Marketing Inc.
• Use      of Third-Party Analytics and Technologies: We may use third parties’ analytic and tracking      tools, such as Google Analytics for Display Marketing, to better      understand who is using the Services, how people are using the Services,      and how to improve the effectiveness of the Services and their content,      and to help us or those third parties serve more targeted advertising to      you across the internet. These tools may use cookies, web beacons, pixel      tags, log files, Flash cookies, or other technologies to collect and store      information about you. They may also combine information they collect from      your interaction with the Services with information they collect from      other sources. We do not have access to, or control over, these third      parties’ use of cookies or other tracking technologies.

To learn more about our interest-based advertising and your advertising choices relating to the collection and use of your information, please see the “How We Use Your Information” and “Your Choices and Opting Out” sections below.

C. Information Collected from Other Sources

We may acquire information from other sources as follows:

• From      Our Partners and Service Providers:      We may use third-party service providers to support our Services and      perform other business processes on our behalf, including, without      limitation, to perform credit checks and process credit card payments, and      we may obtain information from these third parties.
• From      Other Third Parties: We may      obtain information about you from other third-party sources, including      commercially available sources, such as data aggregators and public      databases. This information may include your name, demographic      information, utility usage information, interests, and publicly-observed      data, such as online activity.

We may use this information to help us maintain the accuracy of the information we collect, personalize your experience with the Services, target our communications so that we can inform you of products, services or other offers that may be of interest to you, to measure ad quality and responses, and for internal business analysis or other business purposes.

D. Combination of Information

We may combine the information that we receive from and about you, including information you provide to us and information we automatically collect through the Services, as well as information collected from other online or offline sources, including from third-party sources and from your installed solar system.

2. HOW WE USE YOUR INFORMATION 

A. Information Use By Solar Power Marketing Inc.

We may use the information we collect from and about you for any of the following purposes:

• To      present our Services and their contents to you.
• To      analyze, improve, operate, and maintain the Services, our programs,      services, and other systems, and to develop new products and services.
• To      provide you with information, products, or services that you request from      us, and to contact and communicate with you when necessary.
• To      assess the suitability of your home for a solar system.
• To      allow you to take certain actions related to your account, including, but      not limited to, tracking the progress of your solar system installation,      making and managing payments, viewing billing history, calculating your      post-solar savings, reviewing and monitoring your solar production,      managing your account and contact information, and viewing and downloading      your solar system agreement.
• To      carry out our obligations and enforce our rights arising from any      contracts entered into between you and us, including for billing and      collection.
• To      notify you about changes to our Services or any products or services we      offer or provide though them.
• To      provide you and other users with customized content, targeted offers, and      advertising on the Services, or across other websites, mobile      applications, social media or online services, or via direct mail, email,      and/or telemarketing regarding offers, contests, events, news, programs,      and other retail opportunities from us and/or selected third parties that      we believe may be of interest to you.
• To      determine the effectiveness of our marketing programs.
• To      use your data in an aggregated non-specific format for analytical and      demographic purposes.
• In      any other way we may describe when you provide the information to us.

Additionally, if you use the Services to connect with third-party services that you authorize us to use information from and about you, on your behalf, to interact with these third-party services based on your requests.

B. How We Use Your Information for Interest-Based Advertising

We may use third parties to measure and target advertisements for us about our products and services that are tailored to your online interests. We allow these third-party companies to use cookies, web beacons, pixel tags and similar technologies to collect certain data and other information about your online activity. This information is used to display advertisements for Solar Power Marketing Inc.on the Services or across other websites, mobile applications, social media or online services that you use.

We also may display interest-based ads through Facebook, Twitter, or other social media platforms or websites. This is done through the Facebook Custom Audiences, Twitter Tailor Audiences, or other similar business tools. These tools allow us to personalize our ads based on your shopping experience with us, without having to share your personal information with these social media platforms. We do this only by sharing hashed information (which converts your email or phone number to a unique string of numbers and letters) that the social media platform then matches data against its own data for the limited purpose of serving advertisements (either directly to you or to other lookalike audiences). The matched and unmatched hashes are then deleted, and are not used for any other purpose.

For information on your choices with respect to interest-based ads, see the “Interest Based Advertising Choices” section below.

3. DISCLOSURE OF YOUR INFORMATION 

We may disclose information that we collect from and about you as described below.

A. Sharing of Information by You

The Services offer many ways to find, enjoy, and share content. Your activity in connection with the Services may include filling out surveys, reviewing and rating products or services, inquiring about or purchasing products or services, participation in online communities, “liking” or “sharing” our content to your social media accounts or pages or otherwise interacting with the Services. Any information you may disclose through the Services, in blogs, on message boards, in chat rooms, or on other public areas through the Services or other third-party websites, applications, or services that these Services may link to, becomes public information. Please exercise caution when disclosing personal information in these public areas.

B. Sharing of Information by Us

We may share your personal information for business or commercial purposes as follows:

• Affiliates: We may share your information with our affiliates and      subsidiaries for business and operational purposes.
• Service      Providers: We may share your information      with third-party contractors, service providers, and other third parties      that we use to support our business and who are required to keep personal      information confidential and use it only for the purposes for which we      disclose it to them.
• Marketing      Partners and Other Third Parties Solar Power Marketing Inc. does not monetize your information. Solar Power Marketing Inc.may share your information with our online and email      advertisers or other third-party vendors we use who may provide cookies,      pixel tags, web beacons, clear GIFs or other similar technologies for use      on our Sites or other websites to manage and improve our online and email      advertising campaigns. Within the past twelve months, Solar Power Marketing Inc. has shared personal information in this manner.
• Compliance      with Laws: We may access and disclose      your information to comply with any court order, law, or legal process,      including responding to any subpoenas, judicial processes, or government      or regulatory requests and investigations.
• Enforcing      Our Rights: We may disclose your      information to enforce or apply our terms of service (see Solar      Power Marketing Inc.     ) and other agreements,      including for billing and collection purposes, or to protect the security      of our Services, servers, network systems, and databases.
• Sale      or Transfer of Business or Assets:      We may sell or purchase assets during the normal course of our business.      If another entity acquires us or any of our assets, information we have      collected about you may be transferred to such entity. In addition, if any      bankruptcy or reorganization proceeding is brought by or against us, such      information may be considered an asset of ours and may be among the assets      transferred.
• Safety: We may access and disclose your information if we      believe disclosure is necessary or appropriate to protect our rights,      property, or safety, or the rights, property, or safety of our customers      or others. This includes exchanging information with other companies and      organizations for the purposes of fraud protection and credit risk      reduction.
• Aggregate      or Anonymous Non-Personal Information:      We may share aggregate, anonymous, or de-identified non-personal      information with third parties for their marketing or analytics uses.
• Other: We may share your information as described to you at      the point of collection.

4. YOUR CHOICES & OPTING OUT 

A. Cookies, Tracking Options and California Do Not Track Disclosures

Certain parts of our Services require cookies. You may adjust your device or Internet browser settings to limit certain tracking or to decline cookies, but by doing so, you may not be able to use certain features on the Services or take full advantage of all of our offerings. Please refer to your device’s settings or your Internet browser’s “Help” section for more information on how to delete and/or disable cookies or to control your tracking preferences.

Our system may not recognize “do not track” requests or headers from some or all browsers. We may use cookies or other technologies to deliver more relevant advertising and to link data collected across other computers or devices that you may use.

• To      opt out of the use of your mobile device ID for targeted advertising,      please see http://www.aboutads.info/appchoices.
• If      you wish to prevent your data from being used by Google Analytics, Google      has developed the Google Analytics opt-out browser add-on available      at https://tools.google.com/dlpage/gaoptout/.
• On      your mobile device, you may also adjust your privacy and advertising      settings to control whether you want to receive more relevant advertising.      Even if you opt out, you still may receive advertising from us that is not      customized based on your Service or usage information, or advertising from      other third parties if they are not a DAA or NAI participating company.

C. Unsubscribing from Our Marketing Communications

We provide our customers, as well as individuals referred by our customers, with the opportunity to opt out of having their information used for purposes not directly related to placement, processing, fulfillment, or delivery of a product or service.

To opt out of marketing communications or to request to be added to our Do Not Call List or Do Not Mail List, you may use one of these convenient methods:

• Email      Offers: If you receive commercial      email from us, you may unsubscribe at any time by following the      instructions contained within the email, or by sending us an email or      writing to us at the addresses listed below. You should note that      unsubscribing from our emails will not automatically unsubscribe you from      emails sent by any third party, and you will need to separately      unsubscribe from such third party’s communication, if desired.
• Direct      Mail Offers: If you do not wish to be      notified by postal mail regarding products, services, events, programs,      and offers that we believe you may find of interest, send us an email or      write to us at the addresses listed below.
• Telemarketing: If you do not want to receive marketing phone calls      from us, you may: (i) email us at sales@solarpowermarketinginc.com with      “Do Not Call” in the subject line; (ii) call customer care at 855-395-8088;      (iii) ask to be placed on our Do Not Call list when you receive a call      from us; or (iv) mail us at the address listed below. Once we place your      name on our internal “Do Not Call” list, we will no longer call you for      marketing purposes (unless you submit another inquiry or request another      consultation/quote from us after your initial do-not-call request). We      will honor your request as soon as reasonably practicable. You may still      receive calls from third parties who are not calling on our behalf      regarding their products and services, and you will need to separately      request that those parties not call you.

If you receive marketing communications from one or more of our affiliates or subsidiaries, you must opt out individually from each of the brands from which you are receiving brand-specific marketing communications.

D. With Respect to Other Third-Party Communications

Any third parties to whom we may disclose your information may have their own privacy policies which describe how they use and disclose your information, and your choices. If you want to learn more about their privacy practices, we encourage you to visit the websites of those third parties.

E. Accessing or Updating Your Information

If you become a  Solar Power Marketing Inc. customer, you can create an account with us. You can contact your sales representative or  Solar Power Marketing Inc.representative to request a correction to or deletion of certain information you provided in connection with your account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

5. YOUR CALIFORNIA PRIVACY RIGHTS 

California residents may also take advantage of the following rights:

• You      may request, up to two times each year, that we disclose to you the      categories and specific pieces of personal information that we have      collected about you, the categories of sources from which your personal      information is collected, the business or commercial purpose for      collecting your personal information, the categories of personal      information that we disclosed for a business purpose, any categories of      personal information that we sold about you, the categories of third      parties with whom we have shared your personal information, and the      business or commercial purpose for selling your personal information, if      applicable.
• You      may request that we delete any personal information that we have collected      from or about you. Note that there are some reasons we will not be able to      fully address your request, such as if we need to complete a transaction      for you, to detect and protect against fraudulent and illegal activity, to      exercise our rights, or to comply with a legal obligation.
• You      may request to opt out of our sale of your personal information to third      parties. This means that, if you opt out, going forward, we will not share      your information with such third parties to use for their own commercial      purposes unless you later direct us to do so. To effect the opt out,      please click on the Do Not Sell My Info link on our website footer or      contact us at 1-855-398-8088.

To take advantage of your access and deletion rights, please click sales@solarpowermarketinginc.com or contact us at 1-855-398-8088. For verification purposes, please provide your name, address, telephone number and email address. Further information may be required for verification. We value your privacy and will not discriminate in response to your exercise of your privacy rights. We will respond to your access and deletion requests within 45 days of receipt of your request, after proper verification, unless we need additional time, in which case we will let you know. We will respond to your opt out of sale requests as soon as reasonably possible.

For purposes of compliance with the California Consumer Privacy Act, in addition to the further details as described throughout this Privacy Policy, we make the following disclosures:

• We      collect the following categories of personal information: Identifiers/Contact      Information, Commercial information (like your transactional history and      service usage), Internet or other electronic network activity information,      geolocation, visual and audio information, and profiles and inferences      drawn from the above.
• We      disclose the following categories of personal information for a business      or commercial purpose: Identifiers/Contact Information, Commercial      information, Internet or other electronic network activity information,      geolocation, visual and audio information, and profiles and inferences      drawn from above.
• We      disclose the following categories of personal information to third parties      for marketing purposes: Identifiers/Contact Information,      Commercial information, Internet or other electronic network activity      information, geolocation, visual and audio information, and profiles and      inferences drawn from above, which may be considered a “sale” of      information under the California Consumer Privacy Act.

6. THIRD-PARTY CONTENT, LINKS, AND PLUG-INS 

The Services may contain links to third parties who partner with us. If you use those links, these third parties may collect information about you. We do not control third-party links or how these third parties collect and use your personal information. If you have any questions about their privacy practices, you should view their privacy policies and/or contact those third parties directly.

The Services also may offer you the ability to interact with social plugins from social media sites, which may allow us and/or the social media site to receive data from or about you. In some cases, we may know that you clicked on a social plugin, such as a Twitter Follow button, or receive other information from the social media sites. Similarly, if you have previously provided personal information to a third party operating a plug-in on the Services, then such third party may recognize you on the Services. Your choice to use social network plugins and provide your information to them is subject to each social media site’s privacy policy, which may be different from ours, so please read these policies carefully to understand their policies and your options. As with linked sites, we have no control over the information that is collected, stored, or used by social network plugins, and are not responsible for the practices of such sites.

7. CHILDREN’S PRIVACY 

Protecting children’s privacy is important to us. We do not direct the Services to, nor do we knowingly collect any personal information from, children under the age of sixteen. If we learn that a child under the age of sixteen has provided personally identifiable information to the Services, we will use reasonable efforts to remove such information from our files.

8. DATA SECURITY 

We have implemented measures designed to secure your information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to ensure the integrity and security of our network and systems, we cannot guarantee our security measures.

9. CHANGES TO OUR PRIVACY POLICY 

We will post any changes to our Privacy Policy here, as well as provide a notice of the update on applicable website and mobile app home pages. If we make material changes that allow us to use your personal information in a less restricted way, we will make reasonable efforts to notify you. The date the Privacy Policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting the Services to check for updates to the Privacy Policy. Your continued use of the Services after we change the Privacy Policy means you accept those changes.

10. CONTACT INFORMATION 

To ask questions or comment about this privacy policy and our privacy practices, contact us:

1. By      Mail: SOLAR POWER MARKETING INC, Inc., Attn – PO BOX 4384 RIVERSIDE CA      92514 
2. Via      email to: sales@solarpowermarketinginc.com 
3. Via      our toll-free number: 855-398-8088

Last Updated: April 20, 2024